Independent Schools Australia ABN 83 005 118 927 (ISA, we, us, our) complies with the Australian Privacy Principles (APPs), which are part of the Privacy Act 1988 (Cth) (Privacy Act). The APPs require ISA to have a readily available Privacy Policy that describes how ISA collects, uses, discloses and manages the personal information it holds.
ISA is also bound by other relevant legislation, including but not limited to:
ISA recognises that protecting individuals’ privacy is of fundamental importance and required by law. This Privacy Policy explains:
ISA reserves the right (at its discretion) to modify, amend or replace this Privacy Policy from time to time to take account of new laws and technology, changes to ISA’s operations and practices and to make sure it remains appropriate. The modified, amended or replaced policy will be posted by ISA to its website in place of the older Privacy Policy.
ISA complies with the APPs and recognises that protecting individuals’ privacy is of fundamental importance and required by law.
We will collect, use and disclose personal information only in accordance with this Privacy Policy;
As outlined in this Privacy Policy, we will only:
We will respond to any inquiries or compliance within a reasonable timeframe in accordance with this Privacy Policy.
This Privacy Policy applies to Member Associations, key stakeholders, job applicants, volunteers, contractors, service providers, visitors, website users, attendees at ISA events and other people with whom ISA ordinarily interacts.
This Privacy Policy does not apply to employees or employee records, as the handling of employee records by a private sector employer is exempt from the Privacy Act if it is directly related to the employee’s current or former employment relationship.
According to the Privacy Act, ‘personal information’ means information or an opinion about an identified individual, or a reasonably identifiable individual, and includes sensitive information.
According to the Privacy Act, ‘sensitive information’ means personal information relating to a person’s racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, membership of a trade union or other professional or trade association membership, philosophical beliefs, sexual orientation or practices, or criminal record. It also includes health or genetic information about an individual or biometric information used for specific purposed.
ISA collects and holds a range of personal information, including some sensitive information about Member Associations, key stakeholders, job applicants, volunteers, contractors, service providers, visitors, website users, attendees at ISA events and other people with who ISA ordinarily interacts which may include:
ISA may also collect the following types of sensitive information only where necessary or appropriate, or you have otherwise consented:
ISA’s primary purpose for collecting personal information is to support the functions and activities of ISA, including:
ISA collects personal information about an individual directly from that individual, where reasonable and practicable to do so. We collect information in a variety of ways, including:
As a general principle, and in accordance with our statutory obligations, we only use and disclose personal information for:
In particular, we may disclose personal information to the following people, where appropriate:
When ISA engages third parties to provide products and / or services to ISA, such as IT service providers, software providers and payment processors, such third parties may have access to personal information ISA holds about individuals. ISA does not authorise those third parties to use any personal information disclosed to or accessed by the third party for any purpose other than to facilitate the third party’s completion of its obligations owed to ISA.
ISA does not disclose personal information about an individual to overseas recipients. If ISA does send personal information about an individual outside Australia, it will not be without:
In limited situations, ISA may use online or ‘cloud’ service providers to store or back up personal information such as services relation to email and instant messaging. Some limited personal information may also be provided to these service providers to enable them to authenticate users who access their services. This personal information may be stored in the ‘cloud’ which means that it may reside on a cloud service provider’s service which may be situated outside Australia.
ISA does not otherwise disclose or allow a third party located outside Australia to access the personal information ISA holds.
Marketing and seeking participation at and registration for ISA events is an important part of ensuring that ISA continues to provide a national voice for Independent schools.
You may from time-to-time receive such marketing materials and communications.
If you would like to opt out of receiving marketing material, please contact ISA’s Privacy Officer (see below). There will also be a simple ‘unsubscribe’ (opt out) method in any marketing emails. If you opt out of receiving marketing material from us, we may still otherwise contact you in relation to our existing relationship with you other than for marketing.
ISA takes security seriously and takes reasonable steps to protect any personal information it holds from misuse, interference and loss. This includes:
ISA staff are required to respect the confidentiality and privacy of all individuals who interact with ISA.
An individual is entitled to access the personal information we hold about that individual. All enquiries should be directed to ISA’s Privacy Officer (see below).
We will respond to such requests within a reasonable period. We are entitled under the APPs to charge a reasonable fee to cover the costs we incur in providing access but this is usually not required.
We reserve the right to refuse access where an exception applies, for example, where releasing the information would unreasonably impact the privacy of another individual. Alternatively, we reserve the right to redact the information made available, to protect the privacy of other individuals. We also reserve the right to verify the identity of the person requesting the information and their entitlement to access it.
We take reasonable steps to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date. However, the accuracy, completeness and currency of the information we hold largely depends on the accuracy of the information supplied to us or which we collect.
If at any time you discover that any information held about you is inaccurate, out-of-date, incomplete, irrelevant or misleading, you can request correction of the information by contacting ISA’s Privacy Officer (see below). ISA reserves the right to verify your identity before processing a correction request.
If you wish to make a complaint to ISA about how ISA handles your personal information we ask that you make the complaint in writing to ISA’s Privacy Officer (see below).
ISA will promptly acknowledge receipt and will respond to you within a reasonable time period (generally within 30 days). Where the complaint requires a more detailed investigation, the complaint may take longer to resolve and we will keep you updated as to progress.
ISA reserves the right to verify the identity of the individual making the complaint and to seek further information from the complainant about the circumstances of the complaint. ISA reserves the right to refuse to investigate or to otherwise deal with a complaint where permitted under the Privacy Act. For example, ISA may refuse to investigate or otherwise deal with a complaint if ISA considers the complaint to be vexatious or frivolous.
If you are not satisfied with our response to your complaint, or you consider that ISA may have breached the APPs or the Privacy Act, you can make a complaint to the Office of the Australian Information Commissioner (‘OAIC”).
Office of the Australian Information Commissioner
Postal address: GPO Box 5288 Sydney, NSW 2001
Phone: 1300 363 992
Website: www.oaic.gov.au
If you have a query about this privacy policy or wish to make a complaint, please contact:
Privacy Officer
Independent Schools Australia
12 Thesiger Court, DEAKIN ACT 2600
Phone: 02 6282 3488
Email: isa@isa.edu.au